What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — your name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. We also log your session activity: the device you use, your IP address, and the
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pages you visit inside the lobby. This data serves three purposes. First, it lets us process your transactions and match deposits to your wallet correctly. Second, it helps us verify your identity when you request a withdrawal or contact support. Third, it allows us to detect
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unusual activity on your account. We do not sell your personal data to third parties. Data tied to your payment rails — including any JazzCash or Easypaisa account references — is stored only as long as your account remains active or as required by applicable law.
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Where you have linked a Raast ID, that reference is held solely to process transfers you initiate. Retention periods vary by data type and jurisdiction. We apply encryption to data in transit and at rest. Your account credentials are never stored in plain text.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.